n Are the hiring processes delivering to you people capable of solving problems?

n Does the new employee orientation program emphasizes risk taking, honesty, and personal accountability?

n Does the training system use “best known methods and standards” or are workers training workers in succession?

n Does the performance management system recognize the value of teamwork, continuous improvement, and learning.

n Does the compensation system reward cooperation and collaboration?

n Do Leaders understand their role and their influence on the behavior of the workforce?

n Do Leaders understand that only they can make the necessary changes to bring about the desired results? Do they know how to solve problems?

n Do Leaders understand process and system thinking? Or do they prefer to blame someone for mistakes?

New Era has a track record of over 18 years designing and delivering HR systems that get results.