Training The key to unlocking the potential of a workforce is to have correctly designed HR systems and leaders that understand how to work within the system. Most importantly they need a theory of management that supports a “quality focused” environment.
n Leaders must know how to learn (sometimes requiring unlearning).
n Leaders must know how others learn.
n Leaders must understand problem-solving techniques:
n Quality Improvement Tools
n Process Capability
n Designing Experiments
n Variation Reduction
n Waste Reduction
n Leaders must know how to run effective problem solving meetings.
n Leaders must know how to coach employees for improvement.
n Leaders must know how to communicate (listen).
n Leaders must learn about their own personal accountability.
n Leaders must know how to manage change.
n Leaders must know the legal and regulatory requirements of business.
New Era has a track record of over 18 years designing and delivering leadership training programs that get results.
Most material is custom-designed for clients, but to give you an idea of our capability, here are a sample of course offerings: