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I have had the very fortunate opportunity to work for two privately held, family owned medium sized manufacturing firms.  In each case, my job was to re-design the HR and Management System in keeping with a deeply held business belief by the owner.  So designing a management system becomes easier when the owner’s values are… Read more »

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Leaders listening and interacting with employees, hearing what makes them proud of their work, what frustrates them about their jobs, and where opportunities for improvement exist.  This is called performance management. Leaders that spend more time doing performance management do not need to do annual reviews.  Employees do not want to evaluated or judged; they… Read more »

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To start the process of building a high-performance organization the first step is to stop accepting the wrong raw materials in the dock doors.  Obviously, I am referring to making the wrong hiring decisions. DON’T hire talent.  Hire behaviors.  The right behaviors.  It makes little sense attempting to change the behaviors of current employees, which is a… Read more »