To start the process of building a high-performance organization the first step is to stop accepting the wrong raw materials in the dock doors.  Obviously, I am referring to making the wrong hiring decisions.

DON’T hire talent.  Hire behaviors.  The right behaviors.  It makes little sense attempting to change the behaviors of current employees, which is a grueling process, while the same (ineffective) behaviors are sitting in the New Employee Orientation.

So what are the right behaviors?  First, what exactly is a behavior?  Anyone?