New Era HR Blog

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When employees get upset and challenge leadership, this means that you are doing a good job.  When employees are pssive and timid, this means you need to stir things up – their passion may have dissipated. Most leaders think that conflict should be kept to a minimum.  But remember, an employee that is upset still… Read more »

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What is the best way to keep costs down and productivity up?  Use learning agreements – to engage and motivate employees, improving the performance of the entire workforce.  Use them to build teamwork, to cross-train key processes, and to bring new knowledge from the outside in.  Use them instead of the dreaded annual review (see… Read more »

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I have had the very fortunate opportunity to work for two privately held, family owned medium sized manufacturing firms.  In each case, my job was to re-design the HR and Management System in keeping with a deeply held business belief by the owner.  So designing a management system becomes easier when the owner’s values are… Read more »

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We have used temp agencies strategically so that we can respond to sudden increases or decreases in demand.  It is possible for me to get “qualified temps” in your place of business faster than you can get the raw material for a uptick in sales activity.  By qualified, I mean right behaviors, right experience, right… Read more »

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Leaders listening and interacting with employees, hearing what makes them proud of their work, what frustrates them about their jobs, and where opportunities for improvement exist.  This is called performance management. Leaders that spend more time doing performance management do not need to do annual reviews.  Employees do not want to evaluated or judged; they… Read more »

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To design a learning organization it is critical to stop doing some of the typical management techniques that are imbedded in corporate life.