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We see it time and time again: good employees that are technically proficient getting promoted to positions of leadership (lead, supervisor, manager) with little to no expertise in human interaction and team dynamics. As a result, many organizations fail to realize the full potential of their human capital and they spin in a cycle of oppressive,… Read more »

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“TO WIN CUSTOMERS — and a bigger share of the marketplace — companies must first win the hearts and minds of their employees”. Gallup recently released an update of their study regarding Employee Engagement in the American Workforce. This report provides helpful insights into what business leaders can do to improve employee engagement and performance… Read more »